Confidentiality
Confidentiality in the handling of communicated information.
Institutional
Ethics & Compliance
Governo Corporativo
Ethics and Compliance
Includes the principles, regulatory frameworks, and channels that govern Banco Sol's actions in matters of ethics, conduct, and compliance with applicable regulations.
Compromisso
Integrity, transparency, and compliance with regulations
Banco Sol has a Whistleblower Channel for the responsible reporting of situations that may compromise integrity, ethics, transparency, and compliance with applicable regulations—including irregular practices, fraud, corruption, conflicts of interest, harassment, discrimination, or violation of internal procedures.
Aceder ao Canal de Denúncias
Princípios
How are communications handled
Whistleblower Protection
Whistleblower Protection in Good Faith.
Impartial Analysis
Impartial and Accountable Analysis of Each Communication.
Referral
Appropriate referral of each incident.
Normativos
Applicable documents
Ética e Conformidade Política do Canal de Denúncia de Irregularidades — Canal de Ética
Consultar
Governação Regulamento Interno e Código Deontológico
Consultar
Normativo Interno Política de Aceitação de Clientes
Consultar
Risco Política de Gestão do Risco Operacional
Consultar
Canais
Where to Report and Where to Consult
Communications must be objective, accurate, and whenever possible, accompanied by elements that facilitate the analysis of the reported occurrence.
